frequently asked questions
what is a pre ordeR?
A pre-order is an item purchased ahead of time, which has not yet been manufactured by our supplier.
All items available on our website are pre order only unless otherwise stated. Pre Orders allow Little Wild Crowns to offer great pricing and a multitude of prints/styles.
Pre Orders each have an ordering period- or a window in which we are accepting orders. The last day of a pre order's ordering period, or the date of closing, is the last day orders are accepted before the collection is sent to production.
Once a pre order closes, all orders are sent to production.
ETD: Estimated time of Departure. The estimated time a preorder will depart from our manufacture's warehouse and ship to Little Wild Crowns. Little Wild Crowns always uses international priority air shipping.
Once packages depart from our manufacture's warehouse it can take anywhere from 3-5 business days for the package(s) to be delivered to us.
Please allow another 3-5 business days for us to process and ship orders. Please include this timeline when estimating when your order will be ready to ship to you.
Updates regarding when an order ships to us from the manufacturer, once we receive the order, and once shipping to customers has been completed is posted on the "Pre Order Updates" tab of our website.
Please keep in mind we do not ever guarantee any specific arrival dates. If you are ordering ONLY for a specific event/purpose, we recommend ordering well in advance and to have a backup.
When will my order ship?
Pre Orders each have an ordering period- or a window in which we are accepting orders. The last day of a pre order's ordering period, or the date of closing, is the last day orders are accepted before the collection is sent to production.
Once a pre order closes, all orders are sent to production.
ETD: Estimated time of Departure. The estimated time a preorder will depart from our manufacture's warehouse and ship to Little Wild Crowns. Little Wild Crowns always uses international priority air shipping.
Once packages depart from our manufacture's warehouse it can take anywhere from 3-5 business days for the package(s) to be delivered to us.
Please allow another 3-5 business days for us to process and ship orders. Please include this timeline when estimating when your order will be ready to ship to you.
Updates regarding when an order ships to us from the manufacturer, once we receive the order, and once shipping to customers has been completed is posted on the "Pre Order Updates" tab of our website.
Please keep in mind we do not ever guarantee any specific arrival dates. If you are ordering ONLY for a specific event/purpose, we recommend ordering well in advance and to have a backup.
Where can I find an update on pre order?
Updates as well as reminders regarding pre orders are available on our website here:
Email updates are not typically provided for pre orders, unless there is a delay. Our goal is to keep the update page current and include as much information as possible to ensure your needs are met.
It is important to remember that pre order items have an EDA, an estimated date of departure from our manufacture. Little Wild Crowns always utilizes international priority air shipping.
Once packages depart from our manufacture's warehouse it can take anywhere from 3-5 business days for the package(s) to be delivered to us.
Please allow another 3-5 business days for us to process and ship orders. Please include this timeline when estimating when your order will be ready to ship to you.
can i cancel my order?
Pre order items may not be cancelled. No exceptions.
Non pre order item cancellation request must be sent within 24 hours of your order being placed.
To request a cancellation for a non pre order item please email contactlittlewildcrowns@gmail.com. You must include your order number. Cancellation request received within 24 hours will be refunded minus a 15% cancellation fee.
do you have a return policy?
Due to the small size of our shop, all sales are final.
If there is a defect with your item, you must email contactlittlewildcrowns@gmail.com within 48 hours of your order being delivered. Your email must include the following information:
- Your order number
- A photo of the defect
If available, a replacement will be provided for the defective item. If a replacement is not available, a store credit will be issued. Item's must be unworn and not washed.
In the event you receive the incorrect item please email contactlittlewildcrowns@gmail.com within 72 hours of your order being delivered. Your email must include the following information:
- Your order number
- A photo of the item you received
If available, the correct item will be sent and a return label will be provided for the incorrect item. If an item is not available, a store credit or a refund will be issued.
do you order extras?
We do not typically order extras. In the event there are extras those items will be added to our ready to ship collection once all preordered items have been shipped.
do you offer prints again?
All prints are typically only offered for one preorder round then retired.
Retired prints are offered once a year, typically at the end of the year.
how can i contact someone?
Please email contactlittlewildcrowns@gmail.com or utilize our contact form here:
If you are inquiring about an order, please include your order number.
Emails are responded to within the order they are received. Please allow 48 business hours for a response.
do you offer wholesale?
We do not currently offer wholesale. We are growing by the day. Check back for possible wholesale opportunities in the future.
DO YOU HAVE REPS OR DISCOUNT CODES?
Little Wild Crowns has a forever growing community of BFF's, however we do not have reps.
We do offer BFF discount codes found here: